Magnum Shop FAQs
Currencies in the Magnum Shop
EUR Countries (taxes, duties and applicable customs fees are included in the list price): Albania, Andorra, Austria, Azores, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canary Islands, Ceuta, Croatia, Cyprus, Czech Republic / Czechia, Denmark, Estonia, Finland, France, French Guiana, Germany, Greece, Guadeloupe, Hungary, Ireland, Italy, Kosovo, Latvia, Lichtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Martinique, Mayotte, Melilla, Miquelon, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, Saint Barthélemy, Saint Pierre, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City
GBP Countries (taxes, duties and applicable customs fees are included in the list price): United Kingdom, Ascension Island, Falkland Islands, Gibraltar, Guernsey, Isle of Man, Jersey, Saint Helena, South Georgia and South Sandwich Islands, St. Helena and Tristan da Cunha
We charge USD for all other countries. Taxes, customs and duties (where relevant) are not included in the listed price.
Customs and duties are not included in the listed prices for Fine Prints.
Magnum Square Prints
After successfully placing an order you will receive an email confirming your order. Once your order ships you will receive another email which will include your tracking number.
At the moment there is no postal service to Russia, Ukraine and Belarus.
Once your Square Print(s) ship, we will send a shipping notification to you with a tracking number. We will use the email that was used to place the order. Shipping time will depend on where you live. Please note, customs vary country-to-country, and can delay your shipment. For additional information on customs, please consult customs information.
All frames include UV plexiglass, which comes with ~99% UV protection. All products used in framing are archival quality: Japanese hinging tape, archival text labels and backing papers.
FedEx International Priority
USPS Priority Mail International (only to Russia)
International orders sent from the U.S. via FedEx typically take 2-5 days to arrive depending on the destination and customs processing. International orders shipped via USPS Priority Mail International typically take 2-4 weeks to arrive. The tracking for international orders sent via USPS might not update once the package leaves the U.S., but the order is still on its way. If an order is sent via United States Postal Service, it is passed to the local courier service once it reaches its country of destination.
All Square Print orders that ship outside of the U.S. will ship via DHL Express, FedEx or Royal Mail. Orders shipped to Russia will ship with USPS Priority Mail.
We reserve the right to ship orders with a different carrier.
All orders will be processed as fast as possible. If you have ordered unframed Square Prints, we will ship all orders by August 9, 2021. Framed Square Prints take a bit more time to produce as all frames are handmade. We will ship all framed orders by September 6, 2021.
For non-Square Print Magnum Shop orders:
Depending on the product ordered, we typically ship orders within one to three days. Some orders like framed items or Fine Prints have a longer lead time.
During the festive period, our shipping times are as follows:
For the EU - to receive your orders by Christmas Eve, please place your orders by December 10, 2021
For the US, Canada and Mexico - to receive your orders by Christmas Eve, please place your orders by December 13, 2021
For the UK and Rest of World - to receive your orders by Christmas Eve, please place your orders by December 10, 2021
For the EU - to receive your orders by Christmas eve, please place your orders by November 28, 2021
For the US, Canada and Mexico - to receive your orders by Christmas eve, please place your orders by November 28, 2021
For the UK and Rest of World - to receive your orders by Christmas eve, please place your orders by November, 2021
Please note: customs clearance can delay the delivery of your shipment to countries outside of the U.S. For additional questions regarding customs, please consult our customs document.
If your order is placed in USD, taxes, customs and duties (where relevant) are not included in the listed price.
If your order is placed in EUR or GBP, taxes and applicable customs fees are included in the listed price.
For all Fine Print orders, and orders in USD: Magnum Photos and the Shop is not responsible for and cannot offer advice on import fees, duties, customs or taxes that you may be charged when your order reaches you. Please consult your local government import office with any questions.
For Square Prints, please consult the Square Print section.
All products ordered that are not Magnum Square Prints will be shipped separately. Additionally, framed Magnum Square Prints ship separately from all other orders. Magnum reserves the right to split ship packages.
For specific questions about your shipment please contact firstname.lastname@example.org.
Refund & Returns
To buy an NFT from Magnum, you will need to connect a crypto wallet to Foundation, and ensure that you have enough ETH to bid on the works that you want to own.
You will also need to convert currency (FIAT) to ETH in order to bid. Gemini, Kraken and Coinbase are popular platforms to do this.
The highest bidder after that time will win the auction and become the owner of the NFT once the transaction is complete. If, during the last 15 minutes of an auction a higher bid is placed, the auction will extend for 15 minutes until no higher bid is placed and the auction is complete.
Any of the NFTs listed with a ‘reserve’ are open to a bid - with a reserve of 1 ETH. Bids must start at 1 ETH. For NFTs that are not yet released, but don’t say reserve, it is possible to make an offer. Offers can be for any price and last for 24 hours. During that 24hr period, the owner of the NFT has the chance to accept those offers before the NFT has been made available for auction. If the offer is not accepted, you are not charged.
Gas fees are a charge that compensates for the energy usage when completing a transaction on the blockchain. Gas fees fluctuate depending on the number of people using them, so be sure to check a gas tracker before making a transaction to make sure you are getting the best price.
As Magnum Photos embarked on this project, it launched an investigation into the environmental impact of NFTs and digital blockchain technologies. During its previous collaboration with Obscura, it engaged with a consultant to advise on the different methods available to offset the carbon emissions that the process incurs. As such, Magnum will donate a portion of its income from this project to offset the energy use it incurs.